Director - Operations

Director Operations

Title: Director Operations

Type: Full Time

Location: Onsite

Experience Required: Minimum 2+ Years

Job description:

- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.

- Reviews, analyzes, and evaluates business procedures.

- Implements policies and procedures that will improve day-to-day operations.

- Ensures work environments are adequate and safe.

- Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.

- Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.

- Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

- Improves customer service and satisfaction through policy and procedural changes.

- Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.

- Projects a positive image of the organization to employees, customers, industry, and community.

Desired Candidate Profile:

- Thorough understanding of practices, theories, and policies involved in business and finance.

- Superior verbal and written communication and interpersonal skills.

- Superior managerial and diplomacy skills.

- Extremely proficient in Microsoft Office Suite or related software.

- Excellent organizational skills and attention to detail.

- Excellent analytical, decision-making, and problem-solving skills.