Role Objective:
- Centrally devise, execute and monitor growth for diverse business units
Role Responsibilities:
- Devise a central review mechanism
- Uncover areas in our target customer offerings.
- Plan and execute operations rhythm order fulfilment and customer success
- Identify alignment gaps with different communication and collaboration.
- Work cross-functionally to structure
- Using data analytics and market intelligence
- Set-up SOPs and drive them through metrics that drive Customer NPS
- High level of ownership, willingness to set up things from scratch, high emotional intelligence
- Strong sense of personal ownership and 'bias for action
- Demonstrated ability to drive large scale operations and work with multiple senior stakeholder
- Good communication & data analytical skills
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