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05/09 Shobha
Senior Consultant - IT Recruitment at Value Vision Management Consultants

Views:878 Applications:205 Rec. Actions:Recruiter Actions:58

Director - Operational Risk/Ethics & Compliance - Consulting Firm (14-25 yrs)

Any Location Job Code: 1310544

Operational Risk Ethics & Compliance -Director


Work location- WFH

- Executing the Ethics & Compliance (E&C) global delivery strategy and delivery model in alignment with firm strategy;

- Enabling ethics and compliance program implementation in Acceleration Centres and support ongoing operations with E&C program teams in the Acceleration Centres;

- Overseeing delivery coordination, planning and operations across E&C teams and Acceleration Centre teams;

- Overseeing a large matrixed team across multiple locations;

- Developing and executing business strategies to achieve short and long-term goals;

- Developing and implementing business plans to improve cost-efficiency;

- Overseeing E&C global delivery operations and for the delivery of the overall operational metrics;

- Maintaining positive and trust-based relations with stakeholders, delivery managers and leadership;

- Assessing, managing, and resolving problematic developments and situations;

- Ensuring the delivery of SLAs and KPIs targets including day to day service levels, customer experience, quality measures and compliance measures;

- Upholding the responsibility and accountability for the operational performance of the E&C delivery teams;

- Committing to the continuous identification implementation of operational best practice through interaction with the wider team;

- Managing and developing the operational client relationships by conducting (where appropriate) operational review meetings and day to day ops liaison within key stakeholders;

- Identifying and highlighting further opportunities for services and process improvements;

- Exemplifying leadership, people management, communication and influencing skills at a senior level;

- Building and maintaining relationships;

- Translating business strategy into day to day delivery;

- Setting and reviewing quality performance standards;

- Setting and reviewing of organizational / productivity objectives; and,

- Demonstrating the ability to manage and influence key stakeholders.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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