Director - Omnichannels - Retail/FMCG

Director - Omnichannels

- Responsible for the development & articulation of the vision & strategy for the new lines of business.

- Redefining the way people are going to shop in future. Setting up the complete ecosystem of Omnichannel and online-to-offline business .

- Responsible to activate the offline experience in line with the business plan and strategy.

- Create a platform that brings together the convenience of online shopping with the trust, comfort and high quality service experience with customers' trusted neighborhood stores.

- Champion the highest level of customer delight across all lines of businesses managed.

- Responsible for ensuring that the revenue targets from the lines of business are achieved or exceeded. Motivate & challenge the team to achieve sales & profit results.

- Envisage and enlarge the brand footprint by launching new stores - crack new geographies / territories, acquisition strategies etc.

- Work with other senior executives to drive key initiatives within the business.

- Oversee the development and implementation of standards of best practice throughout all lines of business.

- Understand the changing retail landscape in order to take advantage of new opportunities.

- Automate consumer feedback process, replenishment's and other processes as you deem fit the sustainable operations of the business.

- Build & fortify the business model to understand opportunities & create a business solution.

- Shared ownership of all category specific marketing activities - like BTL activation's etc.

- Establish and maintain a successful work culture. Recruit, retain, and develop an effective team.

What do you bring :

- Desire and ability to think like the customer.

- Solid understanding of business, technology and sales strategy with stellar communication to interact & influence a variety of stakeholders.

- Ability to translate strategies into execution plans and drive them to completion.

- Problem solving ability, high levels of Analytical horsepower and a strong bias for action.

- A Self Starter with the ability to take calculated risks to grow the offline retail business.

- Passion to architect and experiment with new ideas; ability to think through these pilots/initiatives and deliver clean outcomes.

- Ability to work and lead cross functional team efforts.

- Structured and meticulous reporting capabilities - to support timely business decisions.

- People Leadership - build a strong team to deliver across functions with well-defined KRAs/KPIs.

Your background :

- You will have an Engineering / Maters degree in Business Administration or related Master's degree and / or professional certification with 8-10 years of experience.

- Tier 1 institutes.

- Candidates with exposure into top Classic Retail, FMCG, Online / Offline background preferred.