Director - Network Services - IT/Telecom

Essential:

Salary filter : Minimum 40LPA.

- Proven experience in managing IT Service providers and suppliers in delivering IT projects and IT services in a global context

- Strong appreciation of the service and governance processes and challenges

- Strong appreciation of the IT infrastructure and application area in a complex cross-regional environment

- Proven experience of leading and managing teams in a diverse and extended logistical environment

- Excellent commercial awareness and understanding of providing TCO models

- The Network Services Director has overall responsibility for achieving agreed service levels and business cases with internal teams and strategic partners ensuring that all contractual obligations are fulfilled for both parties.

- The role leads the service governance organization and trains the governance resources on their responsibilities and duties.

- The role develops, directs, implements, and coordinates activities and processes to manage the relationship with the Supplier/s and all other impacted Stakeholders.

- The Network Services Director plays a major role in managing and delivering change and business unit expectations as well as in resolving escalated operational and non-operational issues related to Network Services.

- The role manages the professional and corporate interface relationship with the Supplier/s

- Is responsible for ensuring the provision and performance of Network Services which meet the standards, quality and cost demanded, in a timely and cost effective manner.

- Sources and manages external partners, engaging with professionals in related disciplines (e.g. procurement specialists, lawyers) as appropriate, and is responsible for negotiation of major contracts, and changes to contracts for the supply of services related to Network Services. Where appropriate, seeks to consolidate contracts, gaining economies of scale and cost savings.