Director - Learning & Development - IT

- Accountable for leading a team of 12-15 members, rolling up to 2 lead / manager roles that oversee the learning needs of the entire organization, the key accountabilities for the role include:

- Connecting organizational Learning plans to individual learning goals & development plans and enabling leaders and managers to get employees to make the most of learning opportunities in turn helping managers develop their team members through career pathing

- Using budgets effectively to deliver planned outcomes; Tracking budgets and negotiating contracts

- Distilling abstract business concepts and client needs into refined, elegant, creative solutions and connecting them to learning

Training Program Design & Development:

- Collaborate with Department Heads and Subject Matter Experts to identify technical skill gaps and learning needs

- Oversees the design, development and implementation of technical training programs aligned with organizational goals and industry best practices

- Guides utilization of multiple learning platforms and instructional design methodologies to create engaging and effective learning materials, including e-learning modules, workshops, and hands-on exercises

- Oversees the creation of comprehensive training materials, course outlines, and curriculum basis the skill gaps identified and training requirements within the organization + curation of training programs, including onboarding, skills development, leadership development, and compliance training(s)

Content Development and Curriculum Management:

- Develop and maintain a comprehensive technical training curriculum that addresses the evolving needs of the organization, while ensuring delivery of training programs includes in-person, virtual, and e-learning formats

- Regularly update training materials to reflect changes in technology, industry standards, and organizational requirements

- Ensure that training content aligns with the organization's strategic objectives and business goals; Facilitate leadership sessions or workshops as needed while ensuring the team delivers all other learning sessions on time while ensuring training content is up-to-date with the latest industry standards and best practices

Training Delivery, Evaluation and Measurement:

- Oversee the delivery of technical training programs through various channels, such as instructor-led classes, virtual classrooms, and self-paced online modules

- Coordinate with internal and external training providers to ensure the quality and consistency of training delivery

- Monitor training sessions to assess effectiveness and gather feedback for continuous improvement

- Establish key performance indicators (KPIs) to measure the impact and effectiveness of technical and all training programs; Create impactful analysis and insights for Management Reviews to report health of Learning initiatives across Our strengths and key areas of focus

- Analyze training metrics and feedback to identify areas for improvement and make data-driven decisions to enhance the overall learning experience.

Technology Integration:

- Evaluate and implement learning technologies, platforms, and tools to enhance the delivery and tracking of technical training.

- Stay abreast of advancements in learning technology and recommend innovative solutions to improve the learning experience

- Ensure 100% integration of the MiHR Learning module with PMGM and CDP modules to ensure all learning initiatives focus on ensuring set meaningful Learning goals and achieve them.

Budget Management:

- Manage the L&D budget to ensure cost-effective development solutions

- Monitor expenditures and make recommendations to ensure cost-effectiveness and efficient resource utilization to ensure a strong ROI

Stakeholder Management & Collaboration:

- Work closely with department heads, HR, and other stakeholders to understand business needs and align training programs with organizational learning objectives

- Foster a culture of continuous learning and development within the organization

Vendor Management, Compliance and Reporting:

- Collaborate with external training providers or vendors to source specialized training resources when necessary

- Ensure that training programs comply with legal and regulatory requirements

- Accountable for on-going reporting along with analysis, insights and action plans on training progress, attendance, and outcomes to management