Director - Last Mile - eCommerce Logistics Firm - South

Key Responsibilities :

Leads a team of last-mile managers and engineers in developing, implementing and operating effective last-mile solutions for a complex operation.

Participates in projects by understanding requirements of location operations.

Manages existing contract administration. Develops and recommends new/amended Service Contracts for Last-mile vendors that incorporate all relevant service and cost criteria.

Effective management of vendor costs by performing appropriate checks on complex and high value vendor invoices and by preparing accurate monthly accrual figures

Performs analysis of Last-mile results and recommends actions to improve productivity, service levels and/or reduce costs.

Develops procedures and KPI to monitor last mile performances, keeping manual of procedures updated in compliance with ISO requirements.

Regulatory Compliance