Director - Human Resource - Healthcare BPO

Director - Human Resource - Ascent Business Solutions

- Oversees the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures. Identifies opportunities for improvement and resolves any discrepancies.

- Oversees and manages the work of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff.

- Develops and monitors an annual budget that includes Human Resources services, employee recognition, sports teams support, company philanthropic giving, and administration.

- Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments.

- Leads the development of department goals, objectives, and systems.

- Establishes departmental measurements that support the accomplishment of the company's strategic goals.

- Directs the preparation and maintenance of such reports as are necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

- Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.

- Participates in executive, management, and company staff meetings and attends other meetings and seminars.

- Utilises Great Plains software to the company's advantage.

- Leads the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.

- Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.

- Formulates and recommends Human Resources policies and objectives for the company with regard to employee relations.

- Monitors and advises managers and supervisors in the progressive discipline system of the company. Monitors the implementation of a performance improvement process with non-performing employees.

- Establishes the company wage and salary structure, pay policies, and oversees the variable pay systems within the company including bonuses and raises.

- Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.

- Designs, directs and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.

- Identifies and monitors the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction.'s culture so that it supports the attainment of the company's goals and promotes employee satisfaction.

- Leads a process of organization development that plans, communicates, and integrates the results of strategic planning throughout the organization.

- Manages the company-wide committees including the wellness, training, environmental health and safety, activity, and culture and communications committees.

Human Resources Director Requirements :

- Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development.

- Above average oral and written communication skills.

- Excellent interpersonal and coaching skills.

- Demonstrated ability to lead and develop Human Resources staff members.

- Demonstrated ability to serve as a successful participant on the executive management team that provides company leadership and direction.

- Demonstrated ability to interact effectively with the company Board of Directors.

- Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.

- General knowledge of various employment laws and practices. Experience in the administration of benefits and compensation programs and other Human Resources programs. Evidence of the practice of a high level of confidentiality.

- Excellent organizational skills.