Director/Head - Market Research/Consumer Insights/Data Analytics - Development Sector Advisory

This role is based in Delhi and is an entrepreneurial role for an incumbent who will lead this vertical and build strength in Data and Analytical research for a large global firm headquartered in Asia, Africa and USA.

Job Responsibility :

Business Development and Client Servicing / P & L responsibility :

- Establish, develop and maintain positive working relationships with client contacts at all levels across India.

- Drive the team to maintain a consistent servicing schedule with all clients and ensure all materials used for the service are thoroughly checked and accurate.

- Ensure that the appropriate level of service and support is provided to maximize client retention and contract renewals. Ensure any client escalation that may arise are responded effectively.

- Continually innovate, develop and suggest enhancements such as new methods of analysis or service techniques, with a view to always being - one step ahead- of our competitors.

- Strategic account planning and forecasting of accounts and assessing new business opportunities. P& L responsibility

- Ensure members of the Marketing & Communication team are provided with meaningful and insightful market research data, as appropriate, to help the company achieve maximum favorable media coverage.

Research Design and Proposal Development :

- Understand client's business questions and design integrated solutions from multiple sources (Client - products- ) and add value through simple business recommendations and insight-based consultancy

- Evaluation of incoming RFP- s; providing input regarding client knowledge and industry specifics for research design and proposal development.

- Partner with Sales in driving price negotiations with client.

- Providing technical expertise and mentoring support to the team

- Support the team in the development of reports, presentations, and other communication materials. This may include research, drafting, editing, data analysis and presentation.

- Thorough knowledge and ability to use appropriate and creative methodologies to design and manage research projects, which may involve the use of either quantitative and/or qualitative methods.

Data Quality & Internal Co-ordination :

- Ensuring internal stakeholders alignment across locations for driving the client deliverable quality and timelines effectively.

Specific Qualifications :

- The candidate should hold a Master's degree in Business Management / equivalent post graduation with at least 15 to 25 years of experience with a market research agency or industry in consumer research domain PREFERABLY QUANTITATIVE RESEARCH ( PRIMARY RESEARCH )

Keen eye to detail and a social impact sector enthusiast

NOTE : Candidates having exposure throughout in SECONDARY RESEARCH, please excuse