Director/Head - HR Operations - IT

Job brief:

We are looking for a Head of HR Operations to oversee all personnel-related matters and ensure we use our resources beneficially. Head of HR Operations responsibilities include designing budgets, applying company policies and managing internal HR systems. To be successful in this role, you should have extensive HR experience in senior roles and good knowledge of Human Resources Management software.

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Ultimately, you will ensure our HR department operates efficiently and aligns with our business objectives.

Responsibilities:

- Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.

- Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.

- Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.

- Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.

- Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.

- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.

- Develops and implements departmental budget.

- Facilitates professional development, training, and certification activities for HR staff.

- Lead HR projects like compensation plans revisions

- Implement functional HRMS and internal databases across all departments and locations

- Oversee our payroll and performance evaluation systems

- Design company policies and procedures

- Review and update our employment contracts and agreements

- Track key HR metrics like cost per hire and retention rates

- Manage internal communication projects (like job satisfaction surveys)

- Measure the effectiveness of our benefits programs and recommend improvements

- Ensure our recordkeeping and data processing procedures comply with GDPR requirements

- Requirements and skills

- Work experience as a Head of HR Operations or similar role

- Experience with Human Resources Information Systems including payroll tools

- Experience in designing compensation and benefits programs

- Good knowledge of labor legislation

Candidate Attributes:

- MBA with reputed institute in HR

- Excellent verbal and written communication skills.

- Excellent interpersonal and negotiation skills.

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Strong supervisory and leadership skills.

- Ability to adapt to the needs of the organization and employees.

- Ability to prioritize tasks and to delegate them when appropriate.

- Thorough knowledge of employment-related laws and regulations.

- Proficient with Microsoft Office Suite or related software.

- Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.