A Leading BPO sector is looking for Director - Diversity (BPO Global Operations) in Hyderabad. Exp: 16yrs Location: Hyderabad CTC: 50 tp 60lpa JD:: - Day to day operations including transaction processing, client service delivery and operational &amp; systemic controls. - Constant and regular review of processes and performance with focus on improving quality and Competency / performance rating. - Partner with global location managers on key deliverables to meet the business objective. - Meet internal clients/partners service level agreements and work collaboratively to establish goals. - Identify department strategy &amp; goals with participation in leading strategic projects. - Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment. - Conduct effective Talent Management and Performance reviews - Responsible for risk management and audit to the business - Sharp operational and strategic quality - Should be able to manage p&amp;l and people in same time - Establish action plans for any control self-assessment items - This role will also involve understanding the key metrics and risk components within Operations and manage the team to meet the financial goals and objectives put forth by these processes in partnership globally with the regions where the business operations are located. Contact Details: Dipa Rani Live Connections 9556641101

Hyderabad

Director - Global Operations - BPO 

Director - Global Operations - BPO  ,Job Description for Director - Global Operations - BPO  in Live Connections in  Hyderabad for (16-20) years of experience. Apply Now!

Job Description for Director - Global Operations - BPO  in Live Connections in  Hyderabad for (16-20) years of experience. Apply Now!