Director - Global Infrastructure Services

- The Director Global Infrastructure Services is responsible for ensuring the creation and execution of tactical and strategic plans for the McCormick global enterprise systems & technology program, which includes but is not limited to, Cloud (i.e Azure), SAP-Basis, Databases, Network, Servers and storage (Platform).

- The individual in this position has responsibility for overseeing the development, implementation, operation, monitoring, and evaluation of the enterprise systems and supporting environments, including Cloud, database, network, hardware, support services and operating systems.

- This position is also responsible for developing strategic plans and overseeing execution of short- term tactical and long-term strategic plans for the enterprise software and hardware in conjunction with established industry vendors.

- The Director is responsible for overseeing managed service provider outcomes and operations delivery and ensuring contractual obligations are fulfilled and full value delivered.

- Other duties include performance management, data archiving, assisting with the development and testing of the IT Disaster Recovery plan, and the coordination of problem resolution activities with end-users and the other McCormick IT teams.

MAIN RESPONSIBILITIES:

- Manage the day-to-day activities of the Service and Solutions Delivery Infrastructure team especially in mitigating future risk and addressing critical problems to minimize their impact on the Corporation.

- Lead change and risk management efforts, identifying necessary resources and ensuring that operations and projects are delivered in a timely manner.

- Lead implementation of short range tactical plans to maintain the Corporate Enterprise Infrastructure, such as backups and monthly maintenance windows.

- Work cooperatively with the IT functional teams in assessing the technology requirements for new and upgraded applications. Provide guidance through project planning and other large collaboration efforts.

- Provide long-term strategic guidance and planning for all Enterprise level hardware, tools, network and storage environments, and applications used by the Corporation.

- Perform management duties as it pertains to the Service and Solutions Delivery Infrastructure employees including coaching, development, performance appraisals and training for the global team.

CANDIDATE PROFILE:

- Bachelor's Degree in CS, Information Systems, or other related field

- Experience leading hardware, server, network and database technology operations, delivery and support Significant direct management experience.

- Large projects management skills.

- Strategic thinking and leadership with strong abilities in relationship management.

- Ability to work well with a diverse group of employees of different cultural backgrounds.

- Proven competency in developing efficient and effective solutions to diverse and complex business problems.

- Budget management experience.

- Strong operational or technical management experience.

- Solid experience of actively working with SAP hardware and applications technology.