Director - Financial Crimes/KYC Operations - BFS

About the Role:

This position is responsible to lead the Financial Crimes team that is responsible for conducting Know your Customer (KYC) Compliance process in line with the requirements of the USA Patriot Act as well as bank corporate AML / BSA policy within India & Philippines office. The position reports jointly to the Head of Shared Services Operations IP and to Global Head of Financial Crimes Operations in the US. Incumbent is expected to manage highly matrixed organization and partner with business leaders across the enterprise.

Key Responsibilities:

- Lead a team consisting about 500+ professionals, with potential to go up, and working on various aspects of financial crimes risk & controls .

- Responsible for ongoing management of a risk-based financial crimes program across the business (es) or functional area with moderate to high risk and complexity.

- Manages implementation of procedures, controls, analytics and trend analysis to ensure proactive identification, prevention execution, detection, investigation, recovery and government / internal reporting of financial crime activity.

- Works with financial crimes management to develop and implement department policies / procedures to maximize efficiency and customer service and ensure compliance with government regulations.

- Ensures compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, etc.

- Engage with business partners at a strategic level, including conceptualizing, agreeing and driving initiatives which add value to the business.

- Focus on driving continuous improvement and innovation. Must be able to drive and demonstrate true results impacting business outcomes.

- Build resiliency across process to ensure continuous operations and also manage operational risk by proactively identifying them and building robust internal controls.

- Enhance overall performance of the team by leveraging operational performance metrics, historical results to drive efficiency and effectiveness.

- Must have experience working with senior leaders across other functions such as technology, finance, strategy to drive results.

- Effectively manage talent using the talent planning tools and coaching team members to operate at higher level of dimensionality.

- Drive engagement culture and enable talent retention. Effectively use Rewards and Recognition to motivate staff and encourage performance.

Essential Qualifications:

- Required to have a higher level of degree in Business, Accounting or Finance

- 18 to 20 years of experience with strong subject matter expertise in financial crime operations, on-boarding KYC, periodic review & data quality exception, of which at least 15+ years should be in a leadership role.

- Experience in operational risk management processes and / or compliance and / or audit and / or regulatory programs with KYC Duties.

- Thorough understanding of CIP/CDD/EDD requirements with exposure to regulatory controls in a financial services environment

- Strong track record of building and successfully operating large functions / utility of financial crime operations

- Strong track record of transformation, including experience in driving global projects which leads to change across business segments.

- Knowledge and a broad background in Commercial and Corporate & Investment Banking vertical.

- 10 to 12 years in a GIC / GCC environment working in a matrix organization.

- Adept at embracing changes and converting them into opportunities for the group.

- Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments.

- Strong executive presence with ability to engage / build relationship with senior leaders and influence outcomes.

- Preferred location is Hyderabad / Bangalore/ Chennai

Other Qualifications:

- Good to have AML / Sanctions Credential, ACAMS, CFE or CRCM designation

- Leadership experience in a captive of international banks will be advantageous

- Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas

- A seasoned, relationship-driven executive who will have the style and sensitivity to work within a highly complex business environment. Multi-cultural sensitivity a must.

- Consultative in approach, understanding and anticipating business needs and proactively delivering solutions

- Good understanding of Six Sigma, Lean, etc. and a track record of continuous improvement through usage of the above quality tools will be advantageous.