Director - F&A Operations - BPO

Responsible for Service Delivery of global F&A operations supporting end-to-end O2C, P2P and R2R towers. Helped business to create vision and goal statement till running sustained service delivery model

Team size 500+ FTE handling large teams across geographies was also instrumental in effective coordination with customers, onsite teams, account managers & off shore team leads

Exposure to multiple industry verticals managing global end-to-end finance & accounting processes (P2P, R2R and O2C) across Beverage, Pharmaceutical, Healthcare & Manufacturing industry. Consulting experience in audit, tax and banking and sectors

Delivered & transitioned processes from shared services, end business and co-location delivery

Accomplished P&L targets by efficiently managing top-line and bottom line while ensuring quality deliverables are met per contract

Familiarity with workflow tools, ticketing tools, metrics reporting and exposed to multiple ERP platform

For more information call at 0124-7110427