Director - Engineering - IT Product Firm

This Opportunity is with an IT Product Company

JOB DESCRIPTION :

Key Responsibilities would include:

- Work with business, product, and technology stakeholders to set overall technology roadmap

- Set technical vision and goals of the company

- Deliver projects on time and on budget as per the requirements

- Build the high calibre technology team

- Manage the performance of the tech team, engineers, and designers

- Be accountable for the overall technology platform development

- Drive technical excellence and quality of the technology platforms

- Define, Track, analyze and monitor technology performance metrics

- Collaborate effectively with the product team to timely implement the roadmap

- Management of platform-wide security

- Oversee and maintain the application architecture

- Management of QA and product quality

- Provide hands-on coaching and mentoring to the team

- Work in an agile development environment

- Explore new and emerging technologies, and the research industry and its trends. Make recommendations to improve the product features and performance

Desirable Skills and Competencies :

- 12+ years experience and proven leadership of technology function

- Experience in building complex, large scale technology platforms

- Excellent Team building and management capability

- Must be an Agile Champion

- Hands-on development experience

- Hands-on leader. Should be able to get into the details of the code to mentor the team members

- Excellent interpersonal skills

- Excellent Communication (Both verbal and written)

- Drive results; goal-oriented

- High on ethics and integrity

- Experience of Contact Center Solution.