Director - Digital Operations - KPO

- Ideal candidate should have managed large scale operations for Digital Operations.

- Should have managed outsourced vendor partners.

- Exposure in Campaign Management and Digital Optimization is a must

- Candidate should have dealt with multi cultural teams .

- Lead all ad operations - oversee team level campaign performance, facilitate/participate in strategy discussion, hiring based on sales pipeline, map/build competencies, create training calendar, team profitability/ROI, coach/mentor, conflict management

- Breakup business revenue goals between Enterprise, Mid-market and sales and drive growth through established KPIs.

- Build structure and process to a growing team in a fast-paced environment

- Identify, implement, and integrate systems for improved project management, seamless communication across teams.