Senior Consultant at Saaki Argus Averil Consulting
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Director/Deputy Director - Solutioning - Retail/Healthcare/Consumer Goods Sector - BPO (15-22 yrs)
Identify evolving trends and conceptualize/ implement innovative operations and transformation solutions for international e-retail, CG, travel and Hospitality companies in the arena of customer experience, mobile commerce, analytics and other emerging areas.
- Bid (RFI/RFP) Response, solution scoping, solution design & Bid Process for Digital/ traditional retailers, CG and travel providers - Operations, Robotic Process Automation, Artificial Intelligence, Analytics etc.
- End to End Solutions designing, Client Relationship Management, Transformation consultancy across Industries
- Coordination with all stakeholders (sales, operations, pricing, transition, technology, facilities et al) to ensure timely and high-quality proposal submission
- Lead and Contribute to the design, development, and implementation of winning solutions for customers to introduce and establish new solutions into their business and business processes
- Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities.
- Mapping clients requirements and coordinating in implementing processes in line with the pre-set guidelines
Candidate requirement :
- Expert level understanding of online marketplaces, travel portals and develop marketable catalysts for growth of business.
- Good understanding of e-retail and travel platforms in terms of technology, functionality and back-end support services
Strong familiarity with : Supply Chain / E-commerce Operations