Director - Client Services - Digital & Non Digital Space

Client Services Director Digital and Non Digital Space

- Enhances and builds relationships with Clients senior management

- Defines the Company's standards in all areas influencing Client's business results

- Defines the Company's culture and cultivates understanding with all departments

- Increasingly consults and contributes to the Company's management issues

- Contributes to new business presentations and the Company's prospecting efforts

- Applies the Company's ideals to all decision making business approaches

- Possesses an entrepreneurial approach to apply to future agency business opportunities

- Actively participants in effective recruiting of key personnel at all levels.

Key Responsibilities :

- Embodies Brand Stewardship all that he/she does. Hands on in Managing Clients both in Digital and Non Digital Space .

- Leads Brand Team for short-term results and long term development ( Preferred FMCG Clients)

- Provides communications counsel and strategic advice to each Client

- Develops strong relations with senior Clients and delights them with our work

- Supervises & constructively directs the team to produce clear strategies and briefs which inspire great work

- Delivers long term Brand-building campaigns

- Develops the professional competencies of people in the group and drives the team to improve performance

- Grows his accounts and delivers income/profit to forecast on each client

- Coaches best practice in client service to the group

- Works with creative partners to produce great work

- Sells great work

- Encourages a climate of creativity and innovation in the group

- Identifies and puts in place new ways of working that allows the group to deliver quality work faster and cheaper

- Raises the profile of consultancy in the professional & client communities

- Works with peers both within the office and within the network to build brands

- Sets the example and builds morale in the group