Director - Business Club

To enhance the customer patronage and acquire new membership for the business club whilst adhering to the brand standards and guidelines as lay down. To achieve membership/sales target, implement new ideas on an ongoing basis to stay ahead of the competition.

- Tactical planning and coordination of membership sales activity.

- Selection of business accounts and assignment to staff.

- Setting up membership / sales goals.

- Track, analyse and discuss sales results with reporting manager and reportees, if any.

- Dealing with guest feedback and advising changes

- Invite and actively promote the membership (by invitation) to CEO- s/Entrepreneurs with a target of 50 memberships in the first year

- Brand Ambassador of the club

- Oversee operations with a dedicated service team

- Working closely with the hotel sales team to source new members

- Curate unique engaging events/programmes for the members

- Work with the PR team in promotion of the club

- To maintain the database of all the members for future calling, effective renewals and acquiring further accounts.