Director - BPO Transformation - Healthcare/Life Sciences Domain

Hiring Director For TOP MNC from Healthcare or Lifescience Background

Below are the Criteria for this job.

1. Transformation: Proven track record in BPO transformation leading to productivity improvement and CoD reduction for BPO work

2. Client Management: Managed relationships with US/Europe clients for large and distributed portfolios

3. Digital Skills: Knowledge and experience in utilizing digital technologies & analytics in operations

4. People Management: Led large distributed (300 plus people) teams with direct reporting (relaxation received from Business here - earlier was 500-1000 headcount)

5. Financial Management: Experienced in P&L management for operations having $10+ plus (relaxation received from Business here - earlier was $20 + million annual revenue)

Kalyani- 9743284954