DigiTOP - BPO Project Manager

- Managing of BPO Projects and Finance and Accounting projects.

- Handling of Onsite and Off-shore transition following the Transition methodology and processes. Business report documentation, process mapping, process improvement through lean and continual improvement.

- Coordinate internal resources and third parties/vendors for the flawless execution of projects.

- Ensure that all projects are delivered on-time, within scope and within budget

- Manage the relationship with the client and all stakeholders

- Perform risk management to minimize project risks

- Establish and maintain relationships with clients and third parties/vendors

- Create and maintain comprehensive project documentation

- Scheduling assignments to achieve the pre- set goals within time, quality & cost parameters.

- Adhering to business performance matrices to extract optimum performance in terms of quality and quantity.

- Documenting reports from time-to-time for the purpose of submission to top management for strategic decision-making; tracking variations in terms of operational variables, conducting Quality Checks of all reports.

- Measure project performance using appropriate systems, tools and techniques.

- Mentoring, motivating & managing the team members thereby attaining business growth.

- Have worked on MS Projects.

Qualifications :

- Degree or equivalent experience

- Strong business acumen in project planning and management

- Strong verbal, written, and organizational skills