Digital Transformation Lead - Banking & Finance Domain - BPO

Digital Lead - Banking & Finance

The digital transformation projects consist of working with multiple levers such as - Lean Six Sigma, Workflow, RPA, Content Extraction, Conversational AI, and Analytics. The Lifecycle of the project role will consist of- Current State Mapping, Data/Trend Analysis, Opportunity Identification for multiple digital levers, To Be State Creation, Business Case and Program Management.

Program Management :

- Manage delivery of multiple projects run by delivery team

- Solution development using industry best practices from ideation to successful completion

- Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients

- Find critical path and define success criteria for assigned projects

- Practice standard development process leveraging agile & iterative methodologies

Client / Stakeholder Management :

- Excellent oral, written communication and presentation skills

- Strong customer service orientation ability to connect with global customers and work with Global teams

Team Management :

- Collaborate with core and extended teams across the enterprise for deployment of Digital Solutions

- Collaborate with teams to strategize and execute value and innovation

- Partner with engagement /client leads to create client digital roadmap

- Ability to manage work independently with minimal supervision

Value Delivery :

- Provide insights on solution basis managed projects / delivery, product implementation and domain driven development (preferred)

Compliance / Risk

- Proactive identification of risks and issues. Prepares mitigation strategies and plans to resolve these issues.

- Adhering to the compliance policies and methodologies of DMT / Project Compliance Team