Hiring for a well known private sector bank
- Take complete ownership of the supply chain projects
- Maintain a tracker of the projects and provide updated status of the projects, highlight projects which are beyond time line
- Discuss with the stakeholders and address concerns
- Escalate to top management, if timelines are not met/support required
- Vendor Management to ensure developments/customizations are as planned
- Prepare a detailed MIS for the management
- Maintain and Provide analytics data as and when required
- Act as the coordinator for all the Projects
- Handle customer escalations/queries and ensure timely closure
- Maintain a customer service tracker for monitoring of TATs and other information
- Comply with all the regulations both external & internal
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