Digital Manager
Here are just a few of your day-to-day responsibilities.
- Identifying, assessing and solving complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors.
- Identifying a client's high-level business needs and leading the creation of detailed functional specs and other documentation, such as requirement tractability matrices, work-flow diagrams and use-cases
- Designing new business processes based on customer requirements and conduct user review sessions and run stakeholder agreement meetings applying thought leadership in leading the transformation
- Driving enterprise business, application and integration architecture
- Helping solve key business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a - to-be- enterprise environment
- Implementing programs/interventions that prepare the organization for implementation of new business processes
- Assisting our clients to build the required capabilities for growth and innovation in order to sustain high performance
- Managing multi-disciplinary teams to shape, sell, communicate and implement programs
- Developing our offerings and assets
- Mentoring and developing our people
Qualification :
- Bachelor Degree
- MBA Degree from Tier-1 College (Preferable)
- Minimum of 8-11 years large scale consulting experience and managing teams in a consulting environment or at high tech companies
Experience :
- Digital Assessment: Lead and execute digital workstreams. Liaise effectively with other digital teams in the organization and with the client groups. Support development of value propositions to be presented to senior client leadership to drive meaningful discussions around potential solutions and business value creation. Lead visioning workshops around Digital capability assessment and identification of priority focus areas, Planning and assessment of digital enterprise solutions including mobility, analytics, collaboration and training, Planning and assessment of workflow solutions
- Digital Design: Designing Omni-Channel platforms, designing personalization framework and Customer experience solutions, Defining technology roadmap aligned with digital strategy.
- Digital Architecture: Developing reference architecture for digital enterprise solutions, Defining 360 degree customer information architecture, Developing Integration Architecture, analytics architecture, Data lake and data warehouse architecture etc.,
- Digital Implementation: Sales & Service integration & implementation, Customer experience optimization, Content management integration & implementation, Marketing services implementation
- Experience in working with large UK&I clients (Preferred)
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