Digital Green - Senior Operations Officer

About the Organization:

Digital Green is a global development organization that empowers smallholder farmers to lift themselves out of poverty by harnessing the collective power of technology and grassroots-level partnerships.

Job Description:

- The Senior Operations Officer is responsible for supporting Digital Greens Tech & Product teams. This role reports to the Global Operations Manager (based in the United States) and is part of the Global Internal Operations team.

- The Senior Operations Officer will support global initiatives / projects, and will also work as a part of the India Operations team.

- As an excellent team player, the Senior Operations Officer supports smooth team operations by providing travel, procurement, logistics, systems, and office / event management coordination.

- This role also liaises with the Finance team to manage / track office expenses, cash advances, and vendor payments.

- The ideal candidate will be an operations wizard who truly enjoys juggling multiple responsibilities and priorities, making complex processes simple, building relationships with local and global= colleagues, and supporting the needs of a growing team.

Job Responsibilities:

- Administration, Logistics, & Travel Management

Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s).

Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies.

Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed

Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors

Finance:

- Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance.

Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances.

Vendor management and payment: Submit vendor invoices with all required supporting documentation to the India Finance Team to ensure timely processing of vendor payments.

Compliance: Support internal and external audits as needed.

Procurement:

Procurement processing: Process all procurements and contracting for the Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services.

Laptops & equipment: Purchase laptops for new staff.

New initiatives:

- Potential to support internal communications and other projects as needed.

Education Qualification/Required Skills & Experience:

- Bachelor's degree or equivalent / relevant experience

- Experience in a professional environment with at least 3-5 years in a similar role; experience working with multiple legal entities a plus

- Experience with or interest in using systems to support processes

- Tech-savvy; experience with intranet and / or workplace communication tools a plus

- Finance and/or non-profit experience a plus

- Excellent time management and project management skills, and ability to multi-task and prioritize work

- Outstanding written and verbal communication skills, and a collaborative mindset

- Creative thinking and problem-solving skills

- Demonstrated ability to adapt and thrive in a fast-paced, growing organization

- Experience or interest in working in diverse teams, including across cultures / countries / time zones

- Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)

- An interest in Digital Greens mission!