Digital Commerce - Manager/Senior Manager - Omni-Channel Commerce Initiatives

Manager/Senior Manager - Automotive/Automobile/Ancillary/Industrial Goods

Role Ethos

Strategize, manage and integrate store, web, social and mobile retail channels. Suggest and operate digital commerce operations and evaluate and deliver digital commerce technologies

Type of Work

- Strategize and identify digital and customer strategies for omni-channel commerce initiatives

- Recommend and manage integration of customer facing functions across channels: store technologies, loyalty, call center, content and digital marketing operations, with e-commerce

- Operationalize omni-channel strategies and conduct pilots where appropriate

Skills Requirement

- Deep understanding of the evolving digital world on both the demand and supply side

- Blend of digital commerce, marketing and customer support experience

- Digital commerce experience - B2B / B2T / B2C commerce, i.e. marketplaces and direct-to-consumer models

- Channel integration

- Merchandising, order management, fulfillment

- Understanding / at least a working knowledge of e-commerce technologies, tools and platforms

- Excellent communication skills

Academic Qualifications

- Bachelors degree in Computer Science / Engg.

- Professional: MBA or equivalent

- Relevant Digital Commerce Certification would be preferred