We are looking for Service Delivery Manager for an IT/ITES Company. Company is a leader in the IT/ITES segment and listed in NASDAQ. Total IT/ITES segment revenue is $18 Bn.
Solution Designs/Pre Sales - Retail/CPG Vertical
Location: Mumbai/Chennai
JOB Description:
MBA Grad / Post Graduate with 10 -12 years of total experience necessarily in Retail/CPG with 5+years of managerial experience in Service delivery and a good understanding of IT/ITES - Business Solutions. It is necessary that the candidate has a good understanding of Retail Processes and digital business solution components,
- Proficient in creating feasibility studies, opportunity Identification and gap analysis
- Strong understanding of services within Retail/CPG in Omni channel space, and specific vertical solutions
- Knowledge of Retail/CPG industry technology landscape
- Creation of new capability charter for the focus horizontal service line (across existing and new service lines)
- Stakeholder Management
Goals for Retail/CPG practice Unit:
- Establish organization and processes to support the company vision; accelerate Change the Business initiatives
- Maintain strategic alignment with vertical businesses
- Improve awareness of initiatives and assets across the company
- Operate with a consistent methodology; Expand the portfolio of company inhouse products
- Focus on both incremental and step change advancements to our delivery models
- Reuse existing (and new) assets where possible across business lines
- Be result oriented
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