DGM - Sales & Delivery - IT Services - Telecom Clients

DGM Sales and Delivery IT Services

The scope of the role:

- The building, engaging and maintaining Telecom client relationships at the senior management/decision-maker levels.

- And it entails selling and managing the delivery of IT Services to Telecom Sector clients.

Major responsibilities:

- REVENUE topline and bottom-line targets achievement

- Mapping new business opportunities and proactively growing the revenue

- Owning all processes from proposal to deal closure

- Ensuring timely and proper billing and payment collection

- Market research and reporting

- Understanding the client business and strategies relevant to the business interests

- Developing and maintaining relationships with key/senior personnel

- Stakeholder management and enlisting their feedback

- DELIVERY- effective co-ordination with delivery teams to ensure meeting of client requirements.

- While being the primary delivery contact for the client, ensuring escalation and satisfactory resolution thereof.

- Owning two-way communications between the client and delivery team and addressing all issues of concern to either or both.

- Timely reporting of performance and other relevant subjects

Qualifications & Experience:

- UG/PG qualifications with relevant specialization.

- Around 12-15 years of post-qualification experience of IT Sales and Delivery management.

- The experience of handling clients from the telecom domain is desired.

- Should have worked with leading IT Services Companies in India/Overseas.

- Demonstrated track record of successful sales and delivery management is a must.

This job description is intended as a representation of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future