DGM - Sales Admin - Pharma

Job Responsibilities

Sales MIS:

- Field Force targeting and respective sales analysis and various sales dashboards.

- Creation of ranking files and generating exception reports

- Maintaining organogram and the PMS system for field.

Hospitality:

- Negotiation with different vendors such as hotel chains, car rental co., training establishment etc. for leveraging best possible rate for the organization.

- Support business with reference to organizing CBM- s, CME- s, review meeting, CRM's etc.

- Managing FIT hotel bookings both India & abroad for Glenmark colleagues.

- To design an effective control mechanism for advances & payment control with different vendors.

- Ensure quality of services within the cost parameters.

- To organize important events such as STAR awards, brand plan meeting, Annual leadership meeting, non - financial incentive trips etc.

SFA:

- Drive and implement Sales Force Automation initiatives of India Formulations, & Middle East Region

- Having an understanding of processes adapted by the Sales force on Field

- Manage the service provider of the SFA tool

- Conceptualize, Plan and Implement new projects and initiatives in SFA tool

- Guiding the field force and concerned business associates with the analytics of SFA tool

- Drive the need for Mobile and Tab reporting with its benefits and selling the concept with mindset of excellence in execution.

- Increase operational efficiency of the team by streamlining of processes

- Enabling rapid response to Field Force and Stakeholders by effective query tracking mechanism.

- Close liaison with Functional Heads (SFE, Sales Divisional Heads, HR, Marketing, IT) and implement the new processes in SFA tool

- Understanding the business need from the system view point and enabling different modules in SFA tool for providing business enablers

- Interaction with the Stakeholders and understand their requirements from system point of view.

- Budget Control. Implement software development within the assigned Budget.

Expense Control & AO Administration:

- Checks & Control of Travelling Expenses Reimbursement for FSO- s/ DSM / ZSMs.

- Policy Implementation of Travelling Expense, Standard Fare Plan, Hotel stay etc. with compliance

- Salary / TE Input to Payroll

- Full & Final Settlement submission of Resigned Cases

AO Administration:

- Provide leadership to all the AO's with reference to processes, policies, SOP's etc.

- Guest house management including renewal etc.

- Vendor bill management at the AO level

- Dispatch of Marketing inputs to field.

- Overall AO level co-ordination & operation within the given cost parameters.

Skills & Competencies

- Strong Negotiation skill

- Micro level analysis and planning of activities

- Quick turnaround time of tasks assigned

- Effectively channelize the activities related within department and those involving the Cross function

- Strong review mechanism

Personal Attributes:

- Innovative and ability to identify improvement opportunities and drive them

- Excellent communication skills (Written & Verbal) - should be able to communicate with various levels in the organization at the same time.

- Excellent people and stake holder management skills

- Detail Oriented and should always strive for excellence

- Ability to lead and give direction to a team spread across locations

- Analytical and problem solving skills

- Exposure to quality and understanding of quality resources & their requirements

- Hands-on with Excel, PPT, other MS office tools, other presentation & project management tools and use of ERP systems like SAP

- Analytical and Logical Thinking

- Open to travel between location