DGM - Retail Transformation & Innovation - Retail

This position is required to create & manage retail infrastructure & technology at Premium Retail Stores for Mobile & Consumer Electronics Division in Client's retail stores pan India.

The person will have the opportunity to modernize retail assets (viz. POS, IT, Retail Intelligence, Kiosks, Display etc.) to enable premium omni-channel experience for the customers while working closely online & offline operations, strategy & marketing teams.

Roles and Responsibilities:

- Modernizing retail infrastructure at client's brand stores across India by implementing new retail technology projects.

- Identifying new opportunities & retail asset solutions viz. POS, IT, Retail Intelligence, Kiosks, Display etc. to enable premium & omni-channel experience & sales growth.

- Creating project plan and aligning stakeholders across sales, operations, marketing & finance.

- Procuring approvals & budgets for the projects.

- Solution sourcing by drafting requirement, briefing procurement teams, evaluating vendors by working closely with procurement teams.

- Implementation of projects end-to-end within the expected timelines.

- Enabling support & troubleshooting to ensure smooth day-to-day operations.

- Continuous Innovation Retail elements/ Experience improvement / sales story -To set new benchmarks, use shopper research to identify key areas for innovative disruptions.

KEY RESULT AREAS

- Enablement of new retail assets across Premium client's Retail Stores to drive :

- Omni-channel consumer experience at store

- Gathering Retail Intelligence

- Interactive displays & Marketing communication at store

COMPETENCIES IMPACT ON ORGANIZATION

Makes decisions and initiates actions that primarily affect sub-function or unit. May support the development of decisions that may have broader impact.

COMMUNICATION

May act as a representative for the department/business, both internally and externally, subject to approval

INNOVATION & CREATIVITY

Initiates, develops and implements policy and procedure changes to operations at unit/sub-function level

KNOWLEDGE

Possesses broad knowledge of the Organization and industry, as well as external influencing forces, such as economy, demographics, competitors activity, new technologies, trends and regulations.

SCOPE & COMPLEXITY

Operationalizes strategies, goals and objectives for areas of responsibility into goals and plans.

Desired Candidate Profile

- A self motivated individual who is unshaken by internal and external dynamics of the business and the organization

- Should have 12-14 Years experience in Sales, Marketing/ Retail space.

- Should have understanding of Retail technology, retail intelligence, POS and omni-channel solutions.

- Good communication, interpersonal skills.

- Stakeholder alignment and management.

- Creative, Ideation, Innovative mindset.