DGM - Organization Effectiveness/L&D/Operational Excellence - Telecom

Manager - Organization Effectiveness,Learning & Development (L&D) Operational Excellence

Reports To (UJR) Lead Operational Excellence-G&I

Account abilities :

Organization Effectiveness :

- Define Organizational effectiveness to improve collaboration, integration and information delivery

- Conceive, Plan and drive implementation of FC&A's Organization Effectiveness models for Steady State Organization

- Automate monitoring of Organization Effectiveness Models through Dashboards etc. using BI Tools

- Track and monitor performance/ productivity measures on a continuous basis

- Plan and drive implementation of initiatives based on scores

- Drive Climate Surveys, Opinion Polls and lead other employee engagement activities

- Support in preparation of Flash / Progress Reports, Operation Reviews etc.

- Support in review Business rhythm's with FC&A CLT- s

Learning & Development (L&D) :

- Designing and executing the Learning & Development Agenda for FC&A Organization (& other Enterprise Functions)

- Create Career Competency Matrix for FC&A/roles (& other Enterprise Functions)

- Full cycle management i.e. from content development to measuring effectiveness of programs (Classroom, Instructor led, E-Learning etc.)

- Own Learning Management System application for FC&A Organization (& other Enterprise Functions)

- Develop learning maps for the calendar year across roles

- Integrator between FC&A-G&I, L&D Teams, NHQ, State, Area & BOC to ensure seamless & consistent deployment of L&D programs

Operational Excellence :

- Drive process improvement initiatives through Six Sigma, Black Belt etc.

- Establish benchmarks & best practices to suggest process improvements across all FC&A processes

- Develop Self-assessment framework for continuous improvements

- Review of business process and ensure adequacy of systems, control and procedure

Others :

- Accounting SME for Telecom related issues

- Implementation & co-ordination of initiatives & process improvements

Educational Qualifications :

- Chartered Accountant or

- MBA

Desirable : ICWAI

Relevant Experience : Up to 7-9 years

Desirable :

- Internal Audit/Governance, Risk & Compliance, Finance Transformation roles/CoE etc.

Competencies :

Competencies Proficiency Level :

- Core Finance, Accounting and Internal Audit skills

- Critical Thinking & Analytical skills

- Business Partnering & Service skills

- Leadership skills