DGM/GM - Operations - Healthcare

Urgent Hiring for multiple clients for the below positions :

- DGM- Pune-11 to 15 yrs of experience- upto 25 Lp.a

- DGM- Gurgaon- min 15 yrs of experience- upto 40 Lp.a (Female Only)

- GM- Gurgaon/Pune-15 yrs+ experience- upto 40 Lp.a

Job Description :

Key Responsibilities :

- The resource should have Operational Excellence to build and manage large process (400 + resources). The person should have the ability to work in a high growth environment.

- The resource should have in depth knowledge of managing operations metrics - depth and width

- The resource would be responsible for end to end service delivery with high customer engagement with complete P & L responsibility - client relationship management/ costs/budgeting/ quality and process efficiencies/ work force management and other support functions to operations.

- The resource would be responsible for maintaining a strong customer relationship

- The resource would be responsible for managing a team of seasoned & tenured first liners & balance the team dynamics by providing thought & action leadership

- Should have handled large teams in HC process with in depth HC knowledge of payer and provider business

Strategic Inputs / Skills Required :

- Relevant exposure and depth in Healthcare Operations/ quality / transition etc.( depth of process - know how)

- Should be mature - and be able to lead high-end first line

- Very high focus on implementation - essential for process delivery as per SLAs/ SOWs

- Ability to interact and manage multiple customers

- Preferred from 3rd party BPO

- Good project management skills

Niti Singh
Call : 9953515286