DGM/GM - IT Operations

Experience

- 15- 20 years of experience working in IT operations and infrastructure with strong experience in handling large teams (100+ size)

- Excellent working knowledge of computer systems, network and systems administration, data storage systems, phone systems, Security Management by server hardening, Patch Management, Vulnerability fixing etc.

- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.

Preferred Industry : QSR, Retail

Roles & Responsibilities:

- Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team

- Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client

- Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

- Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met

Required Technical and Professional Expertise