DGM - Business Development - BPO

DGM Business Development ( USA /australia ) for a Leading UK BPO

This role is required to identify and develop new clients in (Australia & US) region. Leading all business development activities and establishing/maintaining relationships at all levels. The role would thus be responsible and accountable for the following areas:

1. RELATIONSHIP BUILDING ACTIVITIES

- Must be able to network and develop market intelligence for generating leads.

- Responsible for building & developing strong contacts within the sector. Continuously fosters and develops the relationship for on-going sales.

2. SALES & MARKETING

- Responsible for hunting new accounts, building pipeline, book revenues from US/ Australia markets

- Formulate & implement short & long term Sales & Marketing strategies/plans for the sales of service lines with company.

- Participate in strategic sales and marketing planning and trade planning by analyzing business, service, competitors and market situations.

- Responsible for carrying out the prospect mapping, pipeline mapping, proposals in line with customer requirement, preparation of reports, cost analysis, negotiations and closure of deal.

- Attend meetings regularly to understand clients requirement & provide best solutions.

- Interact and maintain relationships with existing clients to enable cross-selling and up-selling activities.

- Perform SWOT analysis and recommend appropriate strategic decisions to Top management.

- Plan, Organize, Implement and Control all marketing functions such as new service launch plan, set up pricing according to price structure, develop and implement promotional activity.

3. DELIVERABLES FOR SUCCESS:

Successful candidate must demonstrate the following successes:

- Must have traveled across geographies for accruing new accounts

- Pipeline Management must develop a strong sales pipeline which is managed regularly and effectively.

- Builds a pipeline with reasonable timelines and is able to continually manage it and follow through with individual prospects, delivering successful sales.

- Deal Management Closes deals as per pipeline and forecast sales as per agreed time commitments.

- Able to measure success against competition and where forecast deals are unsuccessful, is able to understand and gain market information as to why a deal is lost.

4. QUALIFICATION & QUALITIES

- Graduate / Post Graduate in Sales and Marketing with minimum of 15+ year of professional experience.

- 10+year(s) working experience in BPO/ITES Sector, with a minimum of 5 Years working experience as Managerial/Supervisory role for International market.

- IT skills must include above average ability to work on Excel Spreadsheets, MS Word. And thorough knowledge of MS Power Point.

- Fluent in spoken English and adept at written skills in English.

- Ideally, exposure of working within a multi-cultural environment and exposure in managing International Clients.

- In order to be successful in this role, the candidate must be a self motivated, confident, enthusiastic and able to work independently with minimal supervision, be able to train and lead the team forward.

Please send in your resume as a word attachment to mahendra@indiarecruit.com OR call Mahendra on 9819021981 for details