Dexter Logistics - Manager - Business Development

Business Development Manager

Roles & Responsibilities of Business Development Manager:

1. Human Resource Responsibilities:

- Responsible for recruiting as and when required in sync with the HRM.

- Responsible for orienting, training & assigning OJT as per the requirement.

- Coaching, counseling and maintaining discipline within the direct reportees.

- Monitoring & communicating job expectations to the team.

- Planning, appraising and reviewing job contributions for the team.

- Planning and reviewing compensation actions as and when required.

- Enforcing policies and procedures.

- Controlling Attrition of the team.

- Setting up Capability Development Exercises for the team.

- Practicing reporting structure for the team.

2. Achieving Sales Objectives for the Region:

- Prepare Sales Action Plan with respect to the target.

- Recommend strategic planning keeping in mind Quality & Compliance.

- Forecast quarterly sales figures in co ordinance with a strong action plan

3. Sales Responsibilities:

- Responsible for New Business Development for the entire region by signing contracts with minimum commitment amount.

- Responsible for Customer Account Management to ensure the minimum commitment amount or last month billed amount is maintained.

- Increase Customer Account Revenue through up-sell & cross-sell

- Responsible for all product Selling - Surface Express, Full Truck Load & Solution Selling

- Maintain Customer data base and ensure existing customer maintenance.

- Responsible for Customer Account Analysis month on month and making reports around it with the support of the CRM team.

- Contract renewal with upward rate revision.

- Periodic Customer Meet.

- Bill Submission & Collection.

4. Other Responsibilities:

- Target Setting for Team & Region.

- Monitoring team performance.

- Maintaining team motivation & rapport.

- Conduct Periodic review meetings with HO & Team for better performance.

- Create Daily Sales Report and monitor Daily Sales Report of the team.

- Stake Holder Management.

- Responsible for product wise yield generation in consultation with HO & OPS.

Skills & Qualification needed:

- Communication & Interpersonal Skills.

- Negotiation Skills.

- Research & Strategy.

- Business Intelligence & Networking.

- Bachelor's/PG degree in relevant field or others.

- Minimum 8+ years of experience in Sales & Operations, Collection, Customer Service, Customer retention, New Business Development