Deputy Manager/Assistant Manager - HR Business Partner - BPO/Call Centre

Looking for HRBP for Team with 6 -11 years of experience in Human Resources

We are currently seeking a Deputy Manager/Assistant Manager - Human Resources reporting directly to Senior Manager - Human Resources to join the team based in Noida.

About The Role:

Your main missions and responsibilities will be to:

- Create People plans that support business objectives.

- Engage & work with key internal and external stakeholders.

- Employee Engagement and Initiatives- Improve Morale, productivity & effectiveness

- Build processes and policies that improve Employee Value Proposition

- Training & development-training need analysis, Analyze the skill development requirement, Suggest & Implement training programs for upskilling & reskilling workforce

- Develop and implement employee engagement activities- Touch-points like 1-on-1s, Skip levels, Rewards & recognition programs, surveys etc.

- Collaborate with COEs of Talent Management & Talent Development in running programs.

- Ensure that policies and actions comply to Statutory regulations by government / non-government bodies.

- Review and analyze business metrics including data on retention and employee experience to recommend systemic improvements.

- Manage the exit process of employees

- Manage, Own and Maintain all communication and records required for Statutory compliances.

- Ensure timely audit closure.

- Conduct new hire induction and orientation program

- Train, mentor and work on HR best Practices in the industry

- Prepare monthly payroll input and work in close coordination with the payroll team

- Support TA activities as and when needed

- Resolve complex employee relations issues and address grievances.

- Assist in HR Policy updation and communication to all employees

- Ensure correct data maintenance in HCM and in between checks to update or rectify the data

About You:

- Catch this opportunity and invest on your skills development, should your profile meets these requirements.

- 8-9 years of experience as HRBP, HR Generalist role

- Masters in human resources/ MBA or any related field

- Excellent interpersonal and communication skills

- Good MS Office skills/MS Excel

- Must be flexible

- Ability to manage multiple complex issues and prioritize projects simultaneously

- Ability to work at all levels - Strategic, operational, and tactical

- Demonstrated credibility and integrity in communications to ensure information flows both upward and downward

- Good in documentations & reporting

- Data driven decision making

Experiences in: HR Generalist role, HRBP role with ability to work on data and understand data

Languages: Indicate a secondary language and proficiency expected level, only if English is insufficient to perform the job

Role: HR Business Partner (HRBP)

Industry Type: BPO / Call Centre

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: HR Operations

Education

PG: MBA/PGDM in HR/Industrial Relations, Operations