Deputy Manager (IT)
- Education Bachelor's degree in engineering, business, or marketing or equivalent education and experience
Experience 7-10 years.
- Minimum 4-5 years of core development/architecture experience and should have strong experience working in an agile environment.
Responsibilities:
- Technical person who has hands on experience of working on digital technologies like mobile applications, cloud applications etc
- Good experience of application architecture creation and understanding.
- Working with external vendors to deliver solutions. Good knowledge of SDLC cycle.
- Good to have - working on ERP/Oracle platforms sometime during his/her career.
- Interact with the customer stakeholders
- Weekly reporting the status updates to key internal and external stakeholders
- Ensure timely closures of reported incidents and tasks by teams
- Managing stakeholder expectations
- Working knowledge of data related technology - like languages (R/Python), algorithms.
- Understand the process frameworks, coordinate and manage on-site resources to follow the processes and meet project objectives; ensure process adherence and quality of documents from the delivery teams.
- Excellent verbal and written communication, presentation, articulation and communication skills
Skills and competencies:
- Understand stakeholder needs and interests and ability to manage the expectations
- Ability to coordinate with the vendor teams
- Well rounded and broad IT knowledge; ability to understand the different components of an IT business solution
- Strong technical background -.NET or Java technologies are preferred
- Some analytics skills are prefered
- Good working knowledge of SDLC phases and project management processes
- Ability to plan and coordinate with the stakeholders on implementation phases of software systems.
- Very good communication, good interpersonal effectiveness, consulting skills
- Good analytical skills.
- Strong team player with capabilities working with multiple teams
- Problem-solving capabilities with the ability to identify the root cause, patience and commitment to solve
- Ability to handle escalations and follow-up to resolve issues
Experience required :
- Must have a good understanding of the latest technologies. Prior/present coding/designing experience is required.
- Must have good experience in client facing roles.
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