Deputy General Manager - Transition & Project Management - BPO

- Oversee implementation, delivery and complex program management of process transitions or migrations

- Provide project resource inputs to the Head

- Ensure adherence to project plan and its timelines

- Assist the Head in internal & external relationship management

- Publish basic MI for the team on project implementation, quality, risks and concerns

- Own and manage project related risks

- Coach, guide and support team to achieve individual, team and department objectives.