Deputy General Manager - Sales

The position is responsible for all client interfaces within the assigned account scope. This individual will be responsible for client management based on the account plan. The jobholder has the following key responsibilities within the assigned account scope :

1. Client relationship management managing relationships with operational client personnel those directly involved with the clients presence

2. Collaborates with Delivery management ( LOB delivery), HoD, Finance/ Legal and IBU Leadership to resolve escalation

3. Business Development responsible for building a NEW portfolio of revenues within the assigned account scope by being the owner of the entire Opportunity Management cycle : Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated capability and past performance.

4. Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations.

5. Client delivery assurance assuring the client of the commitment and driving the delivery process by working collaboratively with the Delivery Managers in the Business Unit.

6. Collaborate with the Delivery Manager to address all people related issues that may be affecting the delivery of the project vis--vis the specific client.

7. Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.

8. Account Planning and Governance - completely responsible for all Client Management processes Plan-Sell-Deliver-Manage.

9. Build an Account Plan for the account scope with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.

10. Meet or exceed revenue targets as established in the annual operating plan