Deputy General Manager - Asset Management Operations - BPO

Process Management :

- All aspects of operations management oversight including work completion, SLA adherence and staff management

- Weekly and monthly reporting, both within and Client business

- Escalation management

- Prepare and execute any ramp up within the business

- Ensuring team is adequately trained for operations and is kept updated with latest updated and knowledge

- Provide coaching and guidance to the teams for continuous improvements

- Responsible for independently running process improvement projects and provide tangible gains to the process

- Ensuring adherence to controls

- Functional and Domain knowledge

The Manager is expected to have working/functional knowledge of operations across :

Fund Services : Fund Accounting, Financial Reporting, Fund Administration, Investor Services, Management and Divisional Reporting,

Custody & Trade Management : Custody, Trade management, Clearing/Settlements, Cash/Treasury, Recon

Team handling : Current role would require handling upto 150 FTE and prior experience in managing large teams would be needed