Deputy Director - Partner Knowledge Management - Telecom/ICT

Discipline - Sales

Subsector - IT & Telecommunications

Location - Mumbai

About our Client - Our client is a leading Indian Conglomerate and are global providers of communication services to leading MNC's and service providers. They currently have a large employee base in India and also employ people global in the UK, US and APAC regions. With strong growth plans in the India market, they are looking for a Dy Director- Knowledge Management to be based in Mumbai.

Job Description - Reporting to the Global Partnership Head; the candidate would require to:

- Identifying and implementing a Learning Management System (LMS) for partners (maintaining appropriate LMS compliance standards)

- To develop a comprehensive curriculum structure, training and certification framework and measurement and maintenance process for knowledge tracking and management for all partners globally.

- To develop the Training & Certification content, maintenance standards and scalable delivery platforms (for example eLearning and class-room based training) to support roll-out to our partners globally.

- Issue documented guidance on content development, curriculum development, delivery methods and measurement. - Manage all training infrastructure and operations.

- Build and maintain the company Partner Training Portal for Partners.

- Work closely with Product organization to evolve and establish e-learning modules, video modules and deliver product and technology update trainings to partners

The Successful Candidate - The candidate must be a Graduate with experience for last 7-10 years in Knowledge management. Candidates with a Telecom or ICT company would be preferred. Experience in Product or Pre Sales / Solution Engineering with a flair for Training/ capability development.

- Should have a collaborative mindset since the person will need to interact closely with L&D (learning & development) & the Product team.

- L&D professional who has the background of Telecom/ IT.

- Global mind-set and good exposure to the English language - written and verbal and ability to work across cultures.

- Ability to manage team and Program manage the training & certifications.

What's on Offer - This is an excellent opportunity to be part of the leadership team of a large Indian conglomerate. Opportunity to lead a global team is on offer in addition to market leading compensation + bonus.

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