Deloitte - Senior Analyst/Analyst - Performance Management

Performance Management- Career Level 3: Process Analyst

Are you passionate about doing things differently- At Deloitte, we have broken the norms and are implementing a new approach for Performance Management (PM). The PM team helps implement the process end to end for our business. As a Process Analyst, you will interact with the team, internal stakeholders, etc., to deliver high-quality deliverables that will be essential to the seamless execution of the PM processes for the businesses.

Work you- ll do

As a Process Analyst, you will support the PM Specialists, Managers, and Senior Managers in executing the PM lifecycle.

The PM Analyst is responsible for the transactional and operational tasks enabling seamless execution of the PM processes for the assigned business group. Due to Deloitte's data-driven PM process, the PM Analyst must be a detail oriented and an analytical thinker capable of producing high-quality deliverables leveraging PM data.

Process execution

- Takes direction from the PM Specialists and Managers and escalates potential issues and concerns.

- Supports the execution of all PM processes. Troubleshoots process issues and provides solutions.

- Executes logistics as needed for PM-owned meetings under the direction of the PM Specialists and Managers.

- Prepares materials and reports in support of meetings ensuring high-quality deliverables.

Data analysis and reporting

- Generates PM reports and reviews reports generated by reporting team for identified processes ensuring high accuracy and quality

- Updates and reviews trackers and lists managed by the PM team

- Being the owner, maintains PM data and ensures it is accurate and corrected

- Reviews data output for risks and escalates issues as needed

Communications

- Initiates compliance reminders as required under the direction of the PM Specialists and Managers

- Drafts and sends out various emails with guidance from the PM Specialist

- Manages inquiries for all processes; escalates to PM Specialists or Managers as needed

Training and skills development

- Completes training courses to keep skill set up to date

- Discusses areas of improvement with PM Specialist and seeks out professional development opportunities to close potential gaps

- Advises other PM Analysts as needed on the PM processes and shares best practices to improve the process and gain efficiencies

The team

Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our Process Analysts are committed to excellence in delivering quality deliverables and thus enhancing internal stakeholders- trust and delivering value to the customer. The focus on data quality, building efficiencies, and stakeholder communication is paramount.

Qualifications

Required

- Prior experience in generating reports and analyzing data

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (- DTTL- ), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as - Deloitte Global- ) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the - Deloitte- name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright - 2017 Deloitte Development LLC. All rights reserved.

Required technical skills:

- Generates reports, interprets data, and identifies trends and performance insights.

- Communicates clearly.

- Moves work forward proactively with limited guidance from the PM Specialist.

- Thinks strategically and effectively, prioritizing tasks.

- Exhibits flexibility and learning agility.

- Demonstrates creative problem-solving skills.

- Manages rosters and lists on a continuous basis.

- Identifies and resolves issues effectively-knows when to escalate issues to Specialist and Managers as appropriate.

- Handles confidential information according to Deloitte Administrative Policy Release (APR) guidelines.

- Proficiency in Microsoft Excel and Microsoft PowerPoint is a must.

How you'll grow :

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills, and as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities- including exposure to leaders, sponsors, coaches, and challenging assignments- to help accelerate their careers along the way. No two people learn in exactly the same way. Therefore, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India.

Benefits :

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture :

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship :

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.