Deloitte - Lead Resource Manager - Technology Consulting

Key competencies (Knowledge/ Experience):

The role requires extensive and rich experience in:

- Resource Management, Workforce Planning and Resource Utilization

- Forecasting, Demand & Supply management, Strategic Resource Management and Bench Engagement

- Information Services and Data Analytics

- Ability to understand and provide solutions for staffing conflicts

- Demand Forecast and Management, Re-skilling/ Re-tooling, recruiting etc.

- Spotting and Reporting out Trends, Challenges and Opportunities

- Work with & Support India and US based teams

- Managing India/ US-based clients

Other abilities that are essential:

- Lead a team of young, aggressive, ambitious and a dynamic RM's & Data Analysts

- Mentor and coach junior team members

- Strong analytical bent of mind. Keen eye for detail and process improvements

- Work in a high volume, fast paced environment, high pressure environment

- Develop and implement tailor-made RM strategies for specific skillsets

- Excellent Negotiation and customer management skills

- Build a - network- with Leaders, PM- s, Practioners and other senior leaders

- Lead and Operate effectively within a matrix, geographically dispersed organization

- Excellent communication and interpersonal skills

- Develop and maintain relationships and work with senior leaders - PPDs /SMs

- Work in an ambiguous environment with constantly changing priorities and yet deliver results

- Excellent organizational skills

- Understanding of key technology trends, market landscape etc.

- Knowledge to prove and assess appropriate skill sets of various practice areas

- Lead, direct and work on a variety of projects simultaneously - and, be champion supporting Deployment initiatives (new systems, improving processes etc.)

- Effectively work through other people and be collaborative, cross-functional and diplomatic with strong teaming skills

- Work in a changing environment and be able to develop new approaches to old problems

- Work with support staff; administrative and coordinators

- Work extended hours which could include per US timings

Key competencies (Knowledge/ Experience):

- Serve as a Trusted Business Advisor for the USI Service Line Leadership

- Work with business leaders to plan and implement the USI RM Strategy and ensure this is in line with the RM strategies laid out by Core Talent Services (CTS)

- Provide and execute of strategies that would include but not limited to Campus Deployments, Bench Management, Forecasting, and Demand - Supply Gap Management etc.

- Partner with and build relationships with FSS Business Leaders, CTS Business Leaders, Practitioners,

- Managers and Associates and also with other Talent functions

- Be an advisor to FSS Managers on Immigration and Visa processes/ visa usage etc.

- Lead a team of Information Service Analysts; Coach and mentor them to deliver excellent service;

- Continuously seek and improve processes and efficiencies

- Continuously Challenge the team and raise the bar on Service Excellence and Customer Sat

- Build a high performance team which breeds excellence amongst team members.

- Recognize team members for results delivered

- Build a learning environment that encourages team members to seek and acquire new skills and experience through classroom, e-Learning and experiential learning

- Ensure Team's compliance to usage of various RM Tools

In summary, this role requires you to adopt a consultative, proactive and strategic working style and manner, with emphasis on active communication, Leading, Teaming and Technical proficiency.