Dell - Delivery Manager - Infrastructure

Looking to hire a candidate with experience in Project/ Program Management since this job entails implementation of IT Infra (mainly storage and backup).

- PMP and Prince2 certifications would help.

- Min 10+ years of relevant work experience, with 4+ years in a management role.

- Strong project management and leadership skills.

- Strong understanding of Service Delivery, Project Management principles and practices.

- Need to comprehend multiple diverse technology requirements across Storage/Backups/ Converged Infrastructure with ease, and relate them to organizational priorities, reflect that in the deliveries and support.

- Manage a diverse group of resident engineers across different accounts.

- Managing daily functions within a domain work stream provides support through hiring and training staff, providing system & process training to employees and other groups.

- Own Resource management, people management, and performance management of 15+ people team.

- Reporting on service delivery parameters, compliance metrics, and domain and SLA performance.

- Participate and influence adoption of Residency best practices.

- Utilize people skills and available manager tools to critically impact the growth of an individual within the company and career

- Excellent analytical, problem-solving, negotiation, and organizational skills are required.

- Excellent interpersonal and conflict management skills; able to work collaboratively in a team environment.

- Excellent knowledge of product lifecycle, tools, processes, and operations planning.

- Persistent and dependable, especially with attendance and meeting deadlines.

- Ability to manage multiple competing priorities.

- Ability to work well with people from many different disciplines with varying degrees of technical experience

- Ability to adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed; occasional travel required.

- Experience with developing budgets and predicting project costs.

- Proven track record of surpassing objectives and delivering exceptional results