Delivery Lead - Banking Domain - IT Services Firm

Delivery Lead (Banking) for a leading IT Services Client in Bangalore.

Looking for candidates who has good exposure in Delivery of projects for banking domain.

Job Description

- Developing and growing the customer account, and customer relationship

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings/strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the Business Unit and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the BU

- Compliance to Business contract, SLAs, Agreements, SOW.

- Building & effective use of knowledge repository for the BU

- Compliance and improvements to domain and organization processes in collaboration with CoE

- Implementation of Enterprise Automation Solutions of the organization across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.

- Utilization deriving the Productivity quotient

- Continuous improvement of BU specific processes with a focus on delivery process excellence

- Contribution to vertical decisions and leadership initiatives

- Developing, Mentoring & retaining the talent in the BU

- Ensuring the integration of people in the BU with effective & periodic communication