Posted By
Posted in
IT & Systems
Job Code
171660
Position : Delivery Head (Leadership Role)
Location : Bangalore
Domain: Retail / CPG
About the Company: Our Client is a Leading Global Company.
Work Location: Bangalore
Experience: 13 - 25 years (Overall)
Role & Responsibilities:
- Provide leadership and manage the Delivery organization vertical.
- Manage large project accounts, which require engaging with customers at Senior Level.
- Lead Delivery Management for all of Clients Services.
- Includes managing customers and their expectations.
- Manage and grow such customer relationships in value, customer satisfaction, revenue mix
- Up sell & Cross sell of services
- Leading, growing and mentoring an enthusiastic team of high energy professionals and build future leaders.
- Delivery Leadership: Enhance delivery, quality, governance processes; manage client concerns & escalations; drive productivity, utilization.
- Drive future growth by managing gross margins, ideal revenue mix.
- Will be involved in solution development, RFP support as required.
- Create new services which map to market place requirements.
- As a senior leader of the team, this role will carry responsibility in aiding organization development, innovation & providing solution while also aiding business development effort.
Experience / Requirements:
- Strong knowledge of Delivery Management processes and models.
- Should have managed delivery team of at least 50 - 100 people or more with gross margin targets..
- Should have strong customer relationship and project management capabilities.
- Should possess excellent team management, communication and leadership skills.
- It is necessary that the successful candidate will have the required exposure to engage with customers at senior leadership levels.
- Should have significant experience in the Retail/CPG domain.
Note: Looking only for Candidates who are involved in similar kind of Role or Vertical.
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Posted By
Posted in
IT & Systems
Job Code
171660