Delivery Head/Delivery Manager/CTO - IT

Business

- Maintain Profit and Loss (PNL) within the Technology Business Unit

- Growth in Client Accounts and strategic alignment of ISHIR with the Client IT and business

- Manage, train and maintain Project Profitability

- Responsible for Presales Support, Client Retention and growth

Team/Resources

- Hire, retain, develop, motivate, grow, mentor - Talent in the company.

- Responsible for Resource Planning, Utilization, Succession Planning and Hiring Predictability

- Responsible for appraise all the teams under him.

Discipline, Process and Culture

- To build, maintain and develop a culture around the core values of the company.

- Ensure attendance, leave and work logs are managed and verified by the Report Managers in the Unit.

- Assist in Quality and Process development, compliance and best practice development with PEG and the Unit.

Business Analysis

Scoping the technical solution required to address customer requirements, assesses customers- met and unmet needs, and recommends optimum solutions

Metrix

Organization Profit and Loss (OPNL)

Unit Profit and Loss (UPNL)

Utilization Rate Overall and Per Practice Area

Attrition Rate or Retention Rate

Revenue per Employee

Key Account Tracking (KAT) - Lifetime Value of the Client, Potential Value

Excellent client-facing, interpersonal, internal communication and presentation skills

Degrees/Diploma - Full time regular BE, B.Tech, M.Tech, MCA from Good university/institutitue