Delivery Head - Big Data & IM

- Provide leadership and manage the delivery for organization's Big data & IM overall account portfolio. Will need to manage large project accounts, which will require ability to engage with customers at C level.

- To lead Delivery Management for all and marquee accounts.

- This would include managing customers and their expectations.

- Manage and grow such customer relationships in value, customer satisfaction, revenue mix

- Up sell & Cross sell of services

- Leading, growing and mentoring an enthusiastic team of high energy professionals and build future leaders.

- Delivery Leadership; enhance delivery, quality, governance processes; manage client concerns & escalations; drive productivity, utilization.

- Will drive future growth by managing gross margins, ideal team & revenue mix.

- Will be involved in solution development, RFP support.

- Create new services which map to the market place requirements.

- As a senior leader of the team, this role will carry responsibility in aiding organization development, innovation & providing solution while also aiding business development effort.

- Build additional competencies & skills sets in line with market requirements and future growth potential