Ensures end to end smooth running of warehouse & logistics operations for the zone/area - Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. - Responsible for all the SLA's & TAT are maintained. - Responsible for the reduction in cost and increase in productivity for the region. - Handles manpower planning, eet management, load feeding based on meet plan for the DPC's and DC team - Handles the continuous improvement projects w.r.t., cost service, and employee productivity - Plans and monitors incoming bags, inbound & outbound TAT performance in RPCs - Manages pickups from clients/vendors, processing (2hrs), and connection to respective cities - Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within the time - Plans the new PC's based on a volume increase - Impart behavioral & skills training to the team as and when required. - Benchmarking with competitors by updating regarding First Mile Delivery solutions, - Monitoring security parameters across the region and ensures no unlawful activity occurs

Surat

Others

Delhivery - Senior Manager - Returns Operations 

Delhivery - Senior Manager - Returns Operations  ,Job Description for Delhivery - Senior Manager - Returns Operations  in Delhivery in  Surat Others for (3-15) years of experience. Apply Now!

Job Description for Delhivery - Senior Manager - Returns Operations  in Delhivery in  Surat Others for (3-15) years of experience. Apply Now!