Delhivery - Senior Manager - Hub Operations

Roles & Responsibilities:-

- Planning, Organizing & Monitoring end-to-end-line haul operations which includes all modes of transportation (Air, Road, and Rail).

- Manage the weekly creation and daily management of the linehaul schedule and associated systems.

- Proper implementation of the policies and is a part of the audit team to find gaps and provide time-to-time solutions.

- Monitoring commercial connections, vehicle availability, and daily follow-up for the held-back shipments.

- Maintain the shipment records for each client.

- Maintain the SLA for each shipment to be received at customer premises within the scheduled time.

- Work with the forecasting team to drive improvement of the base forecast.

- Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems.

- Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy.

- Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholder's expectations and concerns.

Person Specifications - Skillsets/Education

Educational Background - MBA (Premier college) with 2 years of experience / B.Tech. (Premier College) - 3- 4 years of experience.

Functional Skills - Vendor Management, Project Management (Any relevant certification will be added advantage).

Experience - 5-8 years Relevant exp in Logistics/Manufacturing industry Experience in Line haul Scheduling and experience working with 3PL providers & carriers

Behavioral Skills - Good communication and analytical skills Excellent customer service skills in the areas of problem-solving, task prioritization, and follow-up.

Ability to work well in a team environment. Collaborate with internal and external resources in order to gain credibility with senior management.

Note:- Should be willing to work in shifts & 6 Days working setup.

CTC offered - Max 11 LPA